Effective Date: [20/06/2025]

Thank you for shopping at VUNARA FRAGRANCES.

We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our online store.

 

1. Shipping Locations

We currently ship to:

• All cities and regions within Israel, including Tel Aviv, Jerusalem, Haifa, Eilat, Nazareth, Ashdod, and others.

• Select international destinations. Please check at checkout to see if we ship to your country.

Note: Due to perfume being a flammable item, international shipping may be limited based on airline and courier regulations.

 

2. Processing Time

• Orders are typically processed within 2-4 business days (Sunday to Friday).

• Orders placed on weekends or holidays will be processed on the next business day.

 

3. Domestic Shipping (Israel)

We offer the following delivery options:

Method Estimated Delivery Time Cost

Standard Delivery2–5 business days₪[150]

Express Delivery1–2 business days₪[500]

Free ShippingOrders over ₪[1000+]Free

Local Pickup (Optional)Available in [Abu Snan]Free

You’ll receive a tracking number once your order is shipped.

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4. Delivery Delays

Shipping times are estimates and may be affected by:

• Holidays or weekends

• Courier disruptions (e.g., strikes, weather)

We are not liable for delays outside our control, but we will support you in resolving any courier-related issues.

 

6. Shipping Restrictions

Due to the nature of our products (e.g., alcohol-based perfumes), we may face shipping restrictions to:

• Military bases or P.O. boxes

• Certain international destinations due to courier or customs regulations

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7. Order Tracking

Once your order ships, you will receive a tracking number via email or SMS. You can track your order through the carrier’s website.

 

8. Lost or Damaged Packages

If your package is lost or arrives damaged:

• Report it to us within 3 days of delivery.

• We’ll coordinate with the courier to investigate and resolve the issue.

Email: Jotaku.joy@gmail.com
Phone: 0559669569

 

9. Contact Us

If you have any questions about shipping, contact:

[Your Store Name]
Email: Jotaku.joy@gmail.com
Phone: 0559669569
Address: Abu Snan, Israel